FMS Quality Assurance Intern

Our mission is to improve lives by providing individualized homecare services and support people living at home. We know the care each person needs is unique, and we have built a large variety of services to provide the best person-centered care for our clients to lead fuller lives at home.

Accra is a diverse, inclusive, and equitable workplace in which all employees are valued and respected and can bring their whole self to work. Our employees reflect the demographics of the communities we serve, and we are committed to modeling diversity, equity, and inclusion within our industry.

Accra Offers:

• Work/Life Flexibility
• Professional Development Opportunities
• Generous Paid Time Off Options
• Free Mental Health/Wellbeing Program
• Medical, Dental and Vision Insurance (Full Time Employees)
• HSA & FSA (Full time Employees)
• 401(k) Retirement Plan
• Company Paid Disability & Life Insurance (Full Time Employees)

About This Role:

The Quality Assurance (QA) Intern is responsible for assisting with records auditing and updating and maintenance of program documents. The QA Intern will do a thorough check on the records and documents used by program staff to ensure they are update to date and uphold program integrity. 

• Demonstrated problem solving capacities; the ability to effectively identify problem situations, and work with all parties to resolve with fair and equitable resolution. 
• As a member of a team, maintain an up-to-date awareness of processes and the ability to communicate them effectively to coworkers, customers, and others, as related to the assigned tasks. 
• Assist with program audits per the DHS contract and internal audits. 
• Be mindful and offer of helpful agenda items for team meetings. 
• Demonstrated ability to communicate effectively with heterogeneous groups of individuals. 
• Assist with any document changes or updates 
• Accept other specific assignments as delegated by the Program Director, Program Manager and Supervisors.