About the Team & Role:
We are the End to End Experiences team at WEX. We empower the business by helping customers easily find and buy all the WEX products that are right for their needs. For WEX Mobility to deliver customers a better experience, we need an individual who is intent on understanding customer needs with a scientific mindset to test hypotheses around the customer.
How you’ll make an impact:
Customer Obsessed: Deeply understand our customers’ needs through customer empathy, data and prioritize work
Insights Driven: Refine experiments and use qualitative and quantitative insights to drive decisions or further experimentation
Trusted Partner: Actively learn different points of view, seeking to understand then be understood. Tailor messaging based on audience needs and desired outcomes, leaning in and aiming for collaboration with the end goal in mind.
Results Focused: Leverage data to understand how the product is performing; prioritize most valuable work and set expectations accordingly
Strategic Mindset: Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value. Out of that understanding, consider what customer needs align with where WEX is looking to go.
Experience you’ll bring:
At a minimum, you should be a rising junior or senior level student, in a degree/certificate-seeking accredited program
Self-Starter, with a curious and a learning mindset
Ability to work in a dynamic, collaborative environment with strong problem solving skills
Proven ability to work closely with different business groups (e.g. Marketing, Design, Sales, Tech) to prioritize and deliver on desired outcomes
Strong project management skills, including planning and execution
Strong communication skills, including presentation to various audiences
Strong capability of leveraging data to measure experiment outcomes and translate them to business recommendations