Intern, Renewals Sales

The Renewal Sales team plays a pivotal role in driving customer retention and maximizing revenue through the renewal of existing contracts. The team works to ensure that customers are fully supported, understand the value of continued engagement, and maintain a positive relationship with the company. The department is committed to increasing visibility on third-party volume, reviewing declined renewals, and improving submission accuracy across various platforms. The team actively contributes to maintaining the company’s long-term client base while enhancing business growth and customer satisfaction. The Renewal Sales department focuses on identifying opportunities to renew existing agreements, track third-party volume, manage decline reviews, and optimize shopping submissions. By streamlining these processes, the department enhances overall sales efficiency, customer retention, and revenue generation. This work is vital for ensuring the organization’s long-term profitability and maintaining a high level of customer satisfaction. This internship will provide hands-on experience in supporting the Renewal Sales team’s efforts to maximize visibility, track third-party volume, handle decline reviews, and manage shopping submissions. The intern will assist in ensuring that all necessary data is accurately recorded and analyzed, helping improve internal sales processes and data integrity.

What you’ll Do:

• Gathering and organizing data related to third-party sales volume.
• Analyzing trends and reporting findings to improve visibility.
• Assisting in preparing reports for management on marketplace performance.
• Analyzing data related to declined renewals.
• Reviewing customer feedback to identify patterns and insights.
• Collaborating with the team to develop strategies for improving the renewal process.
• Shopping Submissions
• Assisting in the submission process for renewals and tracking submission status.
• Reviewing and ensuring the accuracy of all entries.
• Supporting the team in resolving any issues with submission data.
• Collecting and organizing data related to third-party volume, decline reviews, and shopping submissions.
• Ensuring the accuracy and consistency of data across Salesforce and other systems used by the team.
• Assisting with input and updates in Salesforce, helping maintain a smooth workflow for the Renewal Sales team.
• Generating weekly reports on marketplace visibility, decline reviews, and shopping submissions, offering insights for decision-making.

What We Are Looking For:

• Experience or willingness to learn how to navigate Salesforce and enter/update data.
• Proficiency in Microsoft Excel, PowerPoint, and Word for reporting, analysis, and presentation.
• Ability to interpret data, identify trends, and generate insights that support sales and marketing strategies.
• Ensure accuracy and consistency in data entry and reporting.
• Ability to clearly present data, insights, and suggestions to the team and management.

Company Mission:

At Kapitus, we strive to empower every business to succeed by providing the best financing options – when they need it and how they need it. Whether we are working with a business directly or through a strategic partner, we will work diligently to provide the most convenient, cost- effective and appropriate financing solution for a business’s needs. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. We will continue to empower small businesses to make educated financial decisions, as we have since our inception in 2006.

About Us: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we are able to provide small businesses the financing they need, when and how it is needed.

We’ve spent the past 15 years building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work.

We show our teammates our appreciation by offering great benefits, competitive pay, and solid opportunity for growth.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Please see above for qualifications.