What will you do as our UX Research Intern?
This role will live with our product team and will be the primary person setting up user interviews, conducting usability testing interviews for existing and new features, compiling this information into Dovetail, and organizing/distilling research into learnings for the product development team to utilize as we build our our digital offering.
If you have design experience, that is a plus but no required as the primary focus of this role will be on user research.
🏆What does success look like for this role:
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👍 Being extremely organized!
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🔥 A love of the customer - as we build products with our members in mind, this role must always be wearing the hat of a customer and be developing user experience questions that best gets to what our users like and want more of from our digital product.
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👩🏫 Comfort with taking user feedback and distilling it into learnings to share with leaders of the company
- 👩🤝👨 Comfortable with hosting customer feedback calls to hear more about what our potential and existing members want to see and experience on our digital product.
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💪 Flexibility! We’re a startup and things will change rapidly - this role will need to be able to be flexible and able to shift gears when needed.
📬 This might be for you if...
- Are currently in a bootcamp and in need of an internship with hands on experience
- Obsessed with how a consumer interacts with a product and able to translate that into innovative ideas and suggestions to a product team
- Great communication and organization skills
- Get excited by and take pride in problem-solving and coming up with ideas
- Have strong attention to detail and organization skills
- Have a passion for pets and their parents!
There are three rounds of interviews! Your initial call will be the Chief of People and Pets (Staff), a second call with our Creative Lead who you’ll be working the closest with, and a final call with our CTO! Depending on availability we’re estimating about a 2 week process. We are looking for someone that work the entirety of the summer and, ideally, someone who can start now even if hours need to be reduced until the summer months.
We pay our interns based on experience! This role will make an hourly rate between $20-$25 based on experience! We are also looking for an intern that can be available for up to 20 hours per week during the summer months.